Project profile: The Harkin Institute

Going beyond universal design to be truly inclusive

Feb 9, 2024

5 minutes

Large open area with lounge seating and occasional tables outside a large meeting space.

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Founded by Senator Tom Harkin and his wife Ruth Harkin, the Harkin Institute for Public Policy and Citizen Engagement at Drake University in the US has been a catalyst for advancing social justice and equity since 2013. When the institute outgrew its home, Senator Harkin challenged the design team to innovate on what it means to be an accessible, inclusive workplace.

Tom Harkin represented Iowa for 40 years in the US Congress – including 30 in the Senate. Throughout his career, he built a record as a staunch supporter of disability rights, labour and employment, retirement security, and wellness and nutrition.

Inspired by the challenges experienced by his deaf brother, he pioneered his signature legislation – the 1990 Americans with Disabilities Act (ADA) – which prohibits discrimination against individuals with disabilities.

Today, the Harkin Institute for Public Policy and Citizen Engagement upholds his legacy. The institute focuses on informing citizens, inspiring creative cooperation, and catalysing change on issues of social justice, fairness, and opportunity.

Open workspace inside an academic research institute with a storage island and two stools with private offices behind.

The next chapter

When the Harkin Institute began to outgrow its facility, Senator Harkin envisaged a new space built on the ADA’s key pillars: equality of opportunity, full participation, independent living, and economic self-sufficiency.

The institute chose architecture firm BNIM to design the new Tom and Ruth Harkin Center (now housing the Harkin Institute). Construction was completed in 2020. MillerKnoll’s Herman Miller brand was selected as their furniture partner because of its commitment to creating inclusive environments.

Large open area with lounge seating and occasional tables outside a large meeting space.

A symbol of universal design

“Nihil de nobis, sine nobis” – or “nothing about us without us” – communicates the idea of inclusive democracy: that no policy should be created without the input and participation of the people it directly affects.

“Nothing about us without us” is synonymous with disability rights activism, and an important principle behind the design of the Harkin Institute. A diverse group within or allied to the disability community weighed in on the new facility.

“During the design phase, I challenged the building advisory team to design a building that went beyond legal compliance and instead brought about innovation in what it means to be an accessible, inclusive workplace,” said Senator Harkin. “The Harkin Institute’s new building design symbolises how universal design can guide the future of the workplace.”*

I challenged the building advisory team to design a building that went beyond legal compliance and instead brought about innovation in what it means to be an accessible, inclusive workplace.

Senator Tom Harkin, founder of the Harkin Institute

Small group collaboration areas inside an academic research institute with square tables and four chairs around them.

Inclusive design principles

Led by BNIM, in collaboration with the Harkin Institute and Herman Miller, the design team developed four guiding principles to organise inclusive design strategies for the new building and site design.

  • Generous space: Create spaces where people don’t need to ask for accessibility adjustments. Anticipate what’s needed and make it available.

  • Equitable experiences: Provide solutions for the desired experience in the most inclusive way possible. Do not exclude anyone from an experience because of their ability or identity.

  • Clear path: Allow for an environment that’s intuitive for everyone, including people there on a regular and part-time basis and visitors.

  • Individual empowerment: Allow no limitations on a person’s ability to use a space throughout the day.

Principles in action

Herman Miller applied these four guiding principles to the furniture strategy, which plays a key role in improving how people interact with the environment – and one another.

Creating workplaces that reinforce belonging unlocks the potential of an organisation’s most important investment: its people.**

Here’s what it looks like at the Harkin Institute:

Team setting

Because physical range of reach varies from person to person, Herman Miller selected comfortable furnishings with convenient access to power, switches, work tools, and personal belongings. Across the entire building, BNIM designed wider aisleways to accommodate general wheelchair passage and provide visible sightlines whether people are sitting or standing.  

Research institute workplace showing a row of height-adjustable desks, with lounge seating nearby, and individual offices at the back.

Lounge collaborative setting

This space features materials and finishes with visual and tactile contrast to help eliminate confusion for low-vision and blind individuals or those who are easily distracted by visual complexity. Reachable, intuitive, and consistent access to power and data in the side tables provides equity, control, and access to technology for everyone.

Group collaboration space in an academic research institute with lounge seating adjacent to workstations.

Private conversational setting

To support cognitive processes, Herman Miller provided visual clarity by orientating products in a way that effectively conveys their use with balance and clean lines. The symmetrical furnishings here don’t favour handedness and they communicate how they’re used in the setting. The space and furniture accommodate every person no matter how they use the space, their handedness, or their body type.

Group collaboration room in an academic research institute with two lounge chairs, a sofa, lamp, powered occasional table, and low stools.

All are welcome

All Harkin Center spaces are meant to support people living with disabilities. The building is the one place on the Drake University campus that can accommodate and provide facilities for any special needs of students, staff, and the general public.

“The space is intended to avoid looking like accessibility adjustments were made,” said Jason Rosenblatt, Senior Workplace Leader at MillerKnoll who collaborated with BNIM and helped design furniture settings for the Harkin Center in the US. “It’s meant to be an inherently desirable space because of all that was considered.”

If you need help creating spaces with inclusivity at their heart, let’s talk.

3-point recap

  • Since 2013, the Harkin Institute for Public Policy and Citizen Engagement at Drake University in the US has been a catalyst for advancing social justice and equity.

  • When the Institute needed a larger facility, they enlisted architecture firm BNIM and Herman Miller, who developed four principles to guide inclusive design strategies.

  • The Harkin Center goes beyond universal design, supports those living with disabilities, and improves how people interact with their environment and one another.

Featured products

Explore designs that helped facilitate inclusivity at the Harkin Institute.

Standing desk system, Renew Link, with rectangular work surfaces, privacy screens, and Cosm Chairs. One of three desks is raised to standing height.

Renew Link by Herman Miller

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